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Usage Based Billing (Mediation and Rating)

Usage based billing enables you to define chargeable costs based on consumption of your billable resources.

For Example:

  • A data center operator may charge for storage and network bandwidth consumed.
  • A health club may change for training sessions and per-use fees for racquet ball courts
  • Phone companies have complex usage-charges based on call duration, source and destination numbers (long distance charges), time of day (night and weekends may be charged differently from peak times), etc.

Orders that have one or more usage-based charges can have “usage activity” data uploaded into the system on a periodic basis.


When one or more plans have an associated “usage charge”, a periodic data feed (typically daily) is used to provide usage activity to the billing system. This information can also be imported from a csv file. This can either be accomplished via system integration or may be manually imported into the system by uploading a CSV file via the web pages. (CSV files are Comma Separated Value files that may be created with any spreadsheet application such as Microsoft Excel). For system integration, refer to the developer’s integration guide for documentation on using web-service APIs or automated file transfers. The mediation and rating process permits the billing system to translate from raw usage units into billing costs that can be invoiced.


Using the options available on the Usage Activity page you can:

  • View Billable Usage Activity
  • Filter the Billable Usage Activity list
  • Delete Unbilled Usage Activity item


List of Contents

  • ► a) Managing Plans and Products (9)
    • • Understanding Products Plans and Charges
    • • Managing Products
    • • Configuring Products
    • • Configuring Subscription Plans
    • • Managing Subscription Plans
    • • Understanding Pro-Rating
    • • Configuring Charges for a plan
    • • Managing Charges for a plan
    • • Managing Products and Plans
  • ► b) Managing Customers (8)
    • • Understanding the customer Home Page
    • • Creating a New Customer
    • • Searching for a Customer
    • • Editing a Customer Detail
    • • Customer Management Actions
    • • Adding a New Customer Order
    • • Viewing and Managing a Customer Transaction
    • • Managing Customers
  • ► c) Managing Orders and Invoices (14)
    • • Understanding Orders and Invoices
    • • Viewing Order Details
    • • Editing an Order and Creating a Change Order
    • • Suspending an Order
    • • Deleting an Order
    • • Generating Invoice for an Order
    • • Managing Invoices
    • • Viewing Invoice Detail
    • • Downloading Invoices
    • • Applying Payment to an Invoice
    • • Applying Credit to an Invoice
    • • Applying Refund
    • • Managing Orders and Invoices
    • • Managing Orders
  • ► d) Usage Based Billing (7)
    • • Mediation and Rating Concepts
    • • Viewing Billable Usage Activity
    • • Filtering the Billable Usage Activity List
    • • Deleting Unbilled Usage Activity
    • • Importing Billable Usage Data from a Spreadsheet
    • • Viewing Invoices for a Billable Activity
    • • Usage Based Billing (Mediation and Rating)
  • ► e) Managing Billing Cycles (6)
    • • Viewing Billing Cycles
    • • Editing Billing Configuration
    • • Manual Billing Run
    • • Run Billing Cycle for Specific Customer
    • • Billing Cycle Concepts
    • • Managing Billing Cycles
  • CONTACT INFO

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    Dallas, TX 75234


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